Some products let you edit traveler details from Dashboard → Bookings. Date, time, and pickup changes usually need Support because partners must reconfirm inventory.
Self-serve edits
- Open the booking and look for update options when the partner enables them
- Name corrections should match the traveler presenting the voucher
- Save changes and re-download the voucher if a new QR is issued
Changes via Support
- Message WhatsApp with your Booking ID at least 24 hours before start when possible
- Share the new date, time, hotel, or flight number clearly
- We confirm with the partner and send an updated voucher when approved