This Help Center article points to our full Refund Policy. The policy page is the canonical URL for search engines and legal reference; content there covers eligibility, processing timelines, transfer ride guarantee, and special circumstances.
At a glance
- Product-page cancellation windows apply first
- Approved refunds return to the original payment method
- Local activity time zones drive cutoffs
- Prebooked transfer no-shows may qualify for a 200% refund